Grievance Redressal Committee (GRC)

Grievance Redressal Committee is a vital part of any administration. It is the responsibility of the College Administration to provide a secure and contented environment to all its Staff and Students. The Grievance Redressal Committee has been formed in the College as per the UGC guidelines to redress the grievances of both the staff and the students. Since the inception of the college, the Committee has been under the direct purview of the Principal.

The grievances received by the Principal are forwarded to the concerned Committee members who look in to the problems depending upon the seriousness of the issue.

The Committee has been continuously striving to take the best efforts possible to create a harmonious and conducive atmosphere to everyone in question.

Functions of the Grievance Redressal Committee

  • To accept written grievances from students and staff related to the system.
  • To create and implement a mechanism to handle the reported grievances.
  • To forward the findings to the Management if necessary for further action.
  • To listen, record and scrutinize the grievances submitted to them by the Staff and Students and take necessary steps immediately.
  • To attend to the grievances based on the authenticity and gravity of the criticisms made.
  • To represent the grievances to the concerned section which may include maintenance, transport, academic, amenities etc.
  • To convene periodical meetings to discuss whether the grievances have been settled.
  • To make a follow-up of these matters at regular intervals till their final disposal.
  • To maintain strict confidentiality, if necessary.

Composition of Grievance Redressal Committee

Sr. No. Name Designation Position
1 Dr. G. Ramakrishna Reddy Principal Chairman
2 Audi narayana Principal Junior civil judge, Nandyal Ombudsperson
3 Dr. Pullaiah Assistant Professor Member
4 Dr. suresh Assistant Professor Member
5 Dr. Bala subramanyam Assistant Professor Member
6 Dr.Balaji singh Psychologist Member

The member shall hold the office for a period of Two years. The GRC shall meet as and when requires and assess the merit of the complaint. The decision of the GRC will be intimated to the complainant through email / SMS / hosted in the website. In case of any false / frivolous complaint, the GRC will take appropriate action against the complainant.

Contact :

Dr. G. Ramakrishna Reddy (GRC Chairman) : 9440290459

Dr. Pullaiah (GRC Member) : 9490402696

Any student who wishes to file a grievance can contact the chairman of Grievance Redressal Cell (GRC) in college office
OR

Email us at grc@srkdc.org

OR

Students can file the grievance online. (Click Here)